Testimonials
“I feel that it gives an unprecedented insight into how the business is doing.”
Mark Standish, MotoNovo Finance
“Not having the dashboard...? It would be like cutting off a leg!”
David Briggs, MotoNovo Finance
“Within 10 minutes they were showing us how to create charts using our own data. That really impressed us!”
Mark Thornhill, RM
In the 20 years I've been in the industry this is by far the easiest implementation I've been involved with.”
Paul Grubb, RM
“Knowledge is power, and the dashboard gives us the ability to have the knowledge!”
Nia Ifans, Preseli Secondary School
“It is a five minute job, rather than hours of trawling through data to find the information.”
Jonathan Lewis, Preseli Secondary School
“The panintelligence team has risen to all the challenges we have set so far – with still more to do.”
Phil Stothard, ReD
“The result of this collaboration is an excellent end product that both ReD and panintelligence can be really proud of”
Phil Stothard, ReD
“Three hours of work in the morning has been reduced to 10 minutes looking for spikes.”
Paddy Lemons, Communisis
“We wanted a tool which was easy to use, provided customers with insight, and at a glance showed them how we were performing against our contracted SLAs.”
Tim Mason, Communisis
“The highly interactive nature of the panintelligence dashboard and the ease of integration were key factors in our choice.”
David Bochenski, IFS360
“The panintelligence dashboard allows us to effectively mine our data silos to find the key information that will have a huge impact on specific gameplans, match preparation and training.”
Giles Lindsay, Leeds Rugby
“The panintelligence dashboard provided us with an important tool in our creation of a next-generation web-based service management solution.”
Paul Sparkes, IRIS Field Service
“The ability to display real-time KPIs and trends in the data in an easy to interpret format, will allow our customers to increase their efficiency and profitability.”
Paul Sparkes, IRIS Field Service
News
Tokheim take their reporting to the next level with the panintelligence dashboard
Tokheim Group, based in Paris is one of the world's leading manufacturers and servicers of fuel dispensing equipment. With over 5,000 employees Tokheim have operations in countries around the globe. Directly servicing more than 40,000 service stations Tokheim offers customers a complete range of fuel dispensers and pumps, retail automation systems, payment terminals, media devices, replacement parts and upgrade kits, and a full range of support services. Tokheim are committed to meeting the needs of their customers around the globe, and pride themselves on being able to meet the entire fuel dispensing needs of customers, whatever size or type of service stations they own, wherever in the world they operate.
Andy Wallace, Operations Manager at Tokheim UK, said “We wanted a dashboard reporting tool to take our MIS function to the next level. While already quite advanced, we realised that a real-time dashboarding tool would increase our visibility over our complex organisation and provide users a greater level of insight into current situations, successes and areas for improvement. We wanted a tool that could be used at all levels throughout the business for both Operational and Strategic decision making. We chose the panintelligence dashboard because of the user-friendly style, ease of setup and eye-catching graphics. This will allow us to almost instantly see the benefits of the powerful tools embedded in the package and of course allow for a quicker return on investment. It will also allow for customisation and data manipulation to be carried out by all employees rather than relying on the IT function to provide information. All of this will help us to further improve the high service levels we offer our customers by allowing us to focus on and manage exceptions occurring within the business and target areas to continually improve our First Time Fix and SLA rates. Initially we plan to deploy the panintelligence dashboard in the UK and Ireland to our Sales and Service department responsible for the servicing of over 3000 Petrol Stations and then plan to roll it out to our colleagues across the globe.”
Mike Cripps, Director of panintelligence added “We are delighted to add Tokheim to our growing list of dashboard customers, and we are particularly pleased that they plan to roll it out to their Sales and Services Divisions across the globe. Andy and his team in Dundee have been great to deal with and we are sure that their confidence in the product will be rewarded, as we know through the experience of other partners that the dashboard gives unprecedented real-time insights into how the business is doing, and as a consequence can be used to drive efficiency and productivity improvements.”
