About the company.
ACI Worldwide develops a suite electronic payment software solutions for more than 6,000 organisations around the world.
ACI is used to execute $14 trillion each day in payments and securities.
Founded in 1975, it employs 4000 people in 34 countries.
ACI realised they needed a self-service BI tool for all internal and external stakeholders, as there was a critical need to provide teams with direct and immediate access to data in real-time, quickly and easily, for in-depth analysis.
ACI needed a solution with multiple layers of security, within a single infrastructure and with a single database serving all their customers. The solution would need to allow several different customers to use the application simultaneously, without any risk of one customer’s data being seen by another, and also take into account their global customer bases. Ultimately it needed to restrict different sections of data within a business to different users.
By implementing a self-service business intelligence solution, their customers’ fraud teams could shift the bulk of their time away from producing reports and managing data back to the complex analytics that would allow them to implement improved anti-fraud strategies.