Understand what data we collect from you, why we collect it, and what we do with your data.
The General Data Protection Regulation (GDPR) came into effect May 25th, 2018. At Panintelligence we’ve put data protection at the heart of everything we do and want to ensure that both as a company and as a software vendor data privacy and security is given the highest priority.
This privacy statement is designed to let you know how we do this:
Our internal compliance
We engaged cyber security experts, ECSC, who are qualified GDPR practioners, in 2017 to audit our internal processes and systems. ECSC have worked with us to update procedures concerning personal data access rights and the creation of data management procedures. All departments within Panintelligence have been involved in ensuring our policies, processes and technical controls are GDPR compliant.
What information do we collect?
We hold data for which we have a relevant business need, such as customer details to meet our contractual obligations or service support requests, and customer and prospect data for companies who we are actively engaged with and for the legitimate interest of business development.
We routinely data cleanse to remove data for which we no longer have a business need. For marketing purposes, this data is identified within our CRM/marketing automation system as ‘Disqualified/Removed’ to assist us in excluding opt outs from our marketing and other communications.
How do we use your information?
We may use the information we collect from you when you register, purchase products/services, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your information is contained behind secured networks and held securely within our internal systems which for the purposes of marketing are our CRM system/marketing automation system. Systems are only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential.
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser in your settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer data to outside parties and never store data outside of the EU. We do not store or disclose sensitive personally identifiable data for marketing or other purposes.
We do allow access to ‘outside parties” which include website hosting partners, marketing agencies and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences which are contained at the footer of our marketing emails or by changing your preferences in this form. Please note that due to email production schedules you may receive any emails already in production.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only